ICI Metals, Inc. celebrates 30 years as a premier metal service center and distributor
Serving Ohio, Indiana, Michigan, Pennsylvania and growing! The company's foundation was built on the promise of exceptional customer service and continues this mission today. Every employee of ICI Metals is challenged daily to go above and beyond expectations to be a valued partner to customers. The company not only provides quality metal products and holds a near perfect on-time delivery record, but also constantly strives to find new ways to save customers time and money through value-added services. With over 100 years combined experience in the metals industry and our dedication to high quality standards, as shown in our ISO 9001 certification, you can be confident that ICI Metals will be your trusted business partner.
ICI Metals provides a wide range of metal products
CUSTOMIZED METAL SERVICES
ICI Metals created the Response™ Inventory Management program to offer customers unique services in addition to product management such as custom bar coding, labeling and packaging, which has proven to streamline logistics and save customers time and labor expense. ICI also offers added value processes such as aluminum plate sawing, and bar sawing.
SAVE TIME & MONEY WITH ICI METALS
- Response™ Inventory Management Program
- Quality precision cutting to customer specifications on industry-leading equipment
- On-time delivery by our company-owned fleet of trucks
- Drop shipping complete with customer labeling
- Mill buys to give customers competitive pricing
- Inventory specialists and knowledgeable support staff trained to look for ways to simplify customer processes
- Knowledge and understanding of our local region consisting of Ohio, Pennsylvania, Indiana and Michigan
Contact us to discuss how we can become a valued business partner.
"Our business has experienced incredible growth because of our people. It's teamwork, and everyone is involved in the sales and satisfaction of our customer. Our company is customer-driven, and our employees are committed to providing the required materials and service 24/7, 365." - Dan Caine, Owner and President
MISSION - VALUED PARTNER
ICI Metals mission is to enhance our customers’ buying process by providing prime quality metals, precision cutting, and inventory management all through ISO-Certified quality control to manufacturers located in Ohio and surrounding states.
"We can and do get anything our customers need," explains Caine. "We buy metals from many domestic mills, as well as from sources throughout the world - including Canada, Russia, Italy, and Germany. We strive to deal only with the best producers to ensure our customers' needs are fulfilled. As a specialty metals distributor, we do more than just deliver the goods. We can help define a company's needs, advise them on purchases, help control their inventory and logistics, deliver on time, and absolutely stand by the order. We continuously review our processes and offer cost savings ideas to improve our customers' bottom line."
DEDICATION TO QUALITY
ICI Metals received its first ISO 9001:2000 registration on January 19,2009.
On February 8, 2010 we received recognition for our registration for ISO 9001:2008.
Beginning in April of 2008 ICI Metals made the decision to pursue Registration into ISO 9001:2000. This Quality Management system is set up for any organization which designs, develops, manufactures, installs and/or services any product or provides any form of service. ISO 9001:2008 outlines a number of requirements which an organization needs to fulfill if it is to achieve customer satisfaction through consistent products and services which meet customer expectations. It includes a requirement for the continual improvement of the Quality Management system.
Becoming ISO 9001:2008 registered provides ICI Metals with many benefits. With the QMS in place and working for ICI Metals, the organization is focused towards the Quality Goals. Management is provided with data on a continual basis and able to see progress or lack of progress towards goals and take appropriate action. The organized, scheduled process of conducting Management Review ensures that this evaluation takes place. It provides the mechanism of reviewing goals and performance against goals on a scheduled basis, and for taking action based on the evaluation.
ICI Metals has been recognized by industry leaders and customers alike for living up to its mission statement. Plaques given by satisfied customers attesting to ICI's excellent service standards line their Strongsville, Ohio office walls. ICI is such a standout as a young company, National City Bank nominated them for "The Leading EDGE Award." Out of over 1,000 qualified nominees, this award for Economic Development through Growth & Entrepreneurship is given to only 101 Northeast Ohio companies for having created the most value for themselves and the region.